Cancellation and Refund Policy

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Cancellation and Refund Policy

At Infra Web Tech, we strive to deliver top-quality services in web design, web development, and digital marketing. We understand that circumstances may arise where you need to cancel your order or request a refund. Please review our Cancellation and Refund Policy carefully before making a purchase.

Refund Eligibility

Refunds and order cancellations are only applicable within 24 hours of placing your order. After this period, no refunds will be issued. We aim to promptly commence work on your project, and once the work has been completed and delivered, no refund will be applicable.

Initiation of Refund

To initiate a refund, customers must contact us within the 24-hour window after placing the order. You can inform us of your request for a refund by emailing us at contact@infrawebtech.com or by calling us at 7081193111. In your communication, please provide a valid reason for the refund request.

Valid Reasons for Refund

Valid reasons for refund requests may include:

  • Dissatisfaction with the initial project consultation.
  • Technical issues preventing the completion of the project.
  • Failure to meet agreed-upon project milestones.
  • Refund Process

    Once we receive your refund request and validate the reason provided, we will initiate the refund process. Refunds will be processed using the same payment method used for the initial transaction. Please note that it may take some time for the refunded amount to reflect in your account, depending on your bank or financial institution.

    Contact Us

    If you have any questions or concerns about our Cancellation and Refund Policy, please feel free to contact us at contact@infrawebtech.com or call us at 7081193111. Our customer support team will be happy to assist you.

    Please note that by making a purchase with Infra Web Tech, you agree to abide by the terms outlined in this Cancellation and Refund Policy.

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